Website Terms of Use
Website Terms of Use
Acceptance of the Terms of Use
Thank you for visiting this website (“Website”), which is owned and managed by ASPN Pharmacies LLC ("Company," "we," or "us"). These terms of use are entered into by and between You and Company. Please read the Terms of Use carefully before you start to use the Website. By using this Website, you agree and acknowledge that you have read and accept all the terms and conditions listed below.
If you do not want to agree to these Terms of Use, you must not access or use the Website.
Privacy Policy
All information collected through this Website that is personally identifiable is governed by our Privacy Policy , except for information that is Protected Health Information as defined by HIPAA, which is governed by our Notice of Privacy Practices.
Mobile Terms & Conditions
By opting in to receiving text messages from the Company, you agree to receive text messages regarding the processing and delivery of your prescriptions. Text message and data rates may apply, and text message frequency will vary. If you have questions or need assistance, please email smshelp@asembia.com. If you want to opt-out from receiving text messages, then reply STOP to cancel or RESUME to start receiving text messages again.
Shipping and Processing fees
If applicable, the evaluation, shipping and processing fee is the responsibility of the patient and may not qualify for insurance reimbursement.
Changes to the Terms of Use
We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, provided we will give you notice of any material changes either through a notice on this Website or other communication.
Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. If you do not agree to any changes, you must immediately stop accessing and using the Website.
Changes to the Website
Content, features, and functions of the Website may not be functional, accurate, or up to date. We reserve the right to change and modify this Website and information on this Website, including any features and functions we provide on or via the Website, in our sole discretion without notice. We have no obligation to update or correct any content, features, or functions of the Website or notify any user of any changes or corrections to the Website or material on the Website. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
Account Registration and Security
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information, which may contain personal health information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete.
If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any username, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.
Intellectual Property Rights
The Website and its entire contents, features and functionality (including but not limited to all marks, logos, content, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by the Company, its licensors or other providers of such material and may be protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms of Use permit you to use the Website for your personal, internal use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material or content on our Website, except as follows:
- Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
- You may store files that are automatically cached by your Web browser for display enhancement purposes.
- You may print one copy of a reasonable number of pages of the Website for your own personal, internal use and not for further reproduction, publication or distribution.
You must not:
- Modify copies of any materials from this Website.
- Use any marks, logos, content, materials, illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.
- Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this Website.
Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws. If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will be restricted or terminated and you must, at our option, return or destroy any copies of the materials you have made.
If you wish to make any use of material from the Website other than that set out in this section, please address your request to: ComplianceReview@asembia.com.
No right, title, or interest in or to the Website or any materials or content on the Website is transferred to you. All rights not expressly granted are reserved by the Company, on behalf of itself and/or its licensors.
Prohibited Uses
You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:
- In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
- For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
- To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
- To impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing).
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website, or expose them to liability.
Additionally, you agree not to:
- Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website.
- Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
- Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
- Use any device, software or routine that interferes with the proper working of the Website.
- Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
- Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.
- Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
- Otherwise attempt to interfere with the proper working of the Website.
Monitoring and Enforcement; Termination
We have the right to:
- Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.
- Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms of Use.
YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES. YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE THE BENEFITS OF SECTION 1542 OF THE CALIFORNIA CIVIL CODE (AND ANY SIMILAR LAW OF ANY STATE OR OTHER JURISDICTION), WHICH PROVIDES AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.” .
Reliance on Information Posted
The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company.
Links from the Website
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We are not responsible for examining or evaluating the content or accuracy of third-party websites linked through the Website. Company does not warrant or endorse any third-party website or content. When leaving the Website, it is the applicable third-party’s terms and privacy policy that govern your use of such third-party site (and such third-party’s use of your personal information), not these Terms of Use. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked or made available from this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Geographic Restrictions
The owner of the Website is based in the State of New Jersey in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that the Website or files available for download from the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING THOSE IN THE STATE OF NEW JERSEY.
Limitation on Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING THOSE IN THE STATE OF NEW JERSEY.
Indemnification
You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, any use of the Website's content, services and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website.
Governing Law and Jurisdiction
All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of New Jersey without giving effect to any choice or conflict of law provision or rule (whether of the State of New Jersey or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of New Jersey although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Waiver and Severability
No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
Entire Agreement
The Terms of Use constitute the sole and entire agreement between you and Company with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.
Your Comments and Concerns
This Website is operated by ASPN Pharmacies at 290 West Mount Pleasant Ave, Building 2, 4th Floor, Suite 4210, Livingston, New Jersey 07039.
All other feedback, comments, requests for technical support and other communications relating to the Website or these Terms of Use should be directed to: ComplianceReview@asembia.com.
Privacy Policy
Privacy Policy
ASPN Pharmacies, LLC (“Company” or “we”) respects your privacy, and we are committed to protecting it.
This policy describes the types of information we may collect that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household (“Personal Information”), which we may collect from you through this website (our “Website”) and as otherwise set forth below and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information.
Please read this policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. By accessing or using this Website, you acknowledge this privacy policy.
If you are a resident of California, please review the “California-Specific Privacy Information” section below for information on additional privacy rights that may apply to you.
This policy applies to Personal Information we collect about you, as set forth below. This policy does not apply to:
- De-identified or anonymized information.
- Public information or information that is not considered Personal Information.
- Employee, applicant, or contractor information.
- Information that we collect and process in providing our pharmacy services, which constitutes protected health information (“PHI”) as defined by the Health Insurance Portability and Accountability Act and its subsequent laws and regulations (“HIPAA”), which PHI is subject to our Notice of Privacy Practices (“NPP”) that we maintain as a covered entity under HIPAA.
Changes to this Policy
This policy may change from time to time. All changes will be effective immediately upon posting to this Website. Material changes will be conspicuously posted on the Website or otherwise communicated to you.
Children’s Personal Information
Our website is not intended for children under 18 years of age. No one under the age of 18 may access or use the Website. We do not knowingly collect Personal Information from children under 18. If we learn we have collected or received Personal Information from a child under 18 without parental consent, we will make a commercially reasonable effort to delete that Personal Information.
Personal Information We Collect
We collect Personal Information directly from you, from third parties, as well as through automatic data collection technologies. We retain this Personal Information, including records and copies of your phone calls, chats, and correspondence (including email addresses) if you contact us, for as long as permitted by law.
Information You Provide
We collect several types of Personal Information directly from you. We collect Personal Information that you provide in your interactions with us, online or via phone. This includes:
- filling out our forms that request Personal Information;
- providing information at the time of registering for an account or registering for events,
- requesting further services, information, or customer service, such as when you report an issue on the Website, chat with us, or call us.
- contacting us via phone, chat, or other correspondence
- other Information you elect to provide, including any Personal Information provided when you contact us or provide us feedback, including responses to surveys that we might ask you to complete for research and marketing purposes.
Information We Collect from Other Sources
We may collect Personal Information from social media platforms. We are active on social media platforms such as Facebook, Instagram, LinkedIn, X (formerly Twitter), and YouTube. Anything you post on such public sites is public information and will not be treated confidentially. We may post (or re-post) on our website and our social media pages any comments or content that you post on social media platforms. Your use of third-party websites is governed by the privacy policies and terms of the providers that own and operate those websites and not by this Policy. We encourage you to review those policies and terms.
Information We Collect Through Automatic Data Collection Technologies
With the exception of tracking technologies that are strictly necessary for the Website to function, all tracking technologies are disabled on this Website unless you opt-in.
As you navigate through and interact with our website, we may use automatic data collection and tracking technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our website which include traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
- The information we collect automatically may be only statistical data and does not include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways, including Personal Information we receive from third parties.
How We Use Your Information
We use Personal Information for the following purposes:
- To present our website and its contents to you.
- For administrative purposes, such as managing accounts.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account and respond to your inquiries about our services.
- To conduct our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
- To notify you about changes to our Website, this Policy or our Terms of User or other terms and any products or services you receive or that we offer or provide though our website.
- To provide, improve and create new services.
- To send you electronic messages and personalized emails pertaining to the transactions and services we are providing to you.
- To statistically analyze trends and user behavior and activity including how frequently areas of the Website are visited and being used.
- To detect and defend against fraud and other threats to our services and our users.
- To identify issues with the services, maintenance and administration of our websites and your account.
- To protect our legal rights or interests, or those of other parties, including bringing legal action against you or anyone who may be causing harm to us, our website, or to other users of the Website.
- In any other way as described or obvious when you provide the Personal Information.
- For any other purpose with your consent.
Automatic data collecting and tracking technologies help us to improve our website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our website.
If you turn on or enable additional tracking technologies, we will use those technologies for the purposes disclosed to you.
California’s “Do-Not-Track” Requirement. We currently do not respond to “do not track” requests.
Disclosure of Your Personal Information
We may disclose Personal Information to the following categories of third parties:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Company is among the assets transferred.
- To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information below.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us or obvious when you provide the Personal Information.
- With your consent.
We may also disclose your Personal Information:
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To enforce or apply our terms of use and other agreements.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company and its affiliates, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Personal Information
We strive to provide you with choices regarding the Personal Information you provide for us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies. The Website is configured only for cookies that are strictly necessary for the Website to function. You can change your settings to allow for additional tracking technologies. If you turn on those additional tracking technologies, you can change your settings at a later time. You can also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function as intended.
- Disclosure of Your Personal Information for Third-Party Advertising. We do not disclose your Personal Information to third party advertisers unless you have provided explicit consent to do so.
Accessing and Correcting Your Personal Information
If you have an account with us, you may review and change certain Personal Information associated with your account by logging into the Website and visiting your account profile page.
We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Data Security
We have implemented measures designed to help secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our website, which is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Access Outside the United States
If you access the Website from outside the United States, please be aware that Personal Information may be transferred to, stored in, and processed in the United States. Certain governmental authorities may not consider the level of protection of Personal Information in the United States to be equivalent to that required by the in other jurisdictions.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
200 Park Avenue
Suite 300
Florham Park, NJ 07932
Attn. Compliance Department
OR
(973) 564-8004
ComplianceReview@asembia.com
California
Under the CCPA, California consumers have the right to receive certain disclosures regarding our information practices related to “Personal Information,” as defined under the CCPA. To the extent you are a resident of California, and we collect Personal Information subject to CCPA, the following applies:
Categories of Personal Information
In the last twelve (12) months, we have collected the following categories of Personal Information under CCPA:
- Identifiers consisting of real name, postal address, unique personal identifier, internet protocol address (“IP Address”), email address, account name, and mobile phone numbers.
- Consumer information under Cal. Civ. Code 1798.80(e) consisting of: credit card number, debit card number, signature, physical characteristics, or descriptions (i.e., sex, height and weight, race, and ethnicity), telephone number, health insurance number, insurance policy number, and medical information.
- Protected Classifications consisting of: Age, race, national origin, citizenship, marital status, medical condition, physical or mental disability, sex (including gender, pregnancy or childbirth and related medical conditions), and genetic information (including familial genetic information).
- Commercial Information consisting of: Commercial information, including records of customer billing information, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies with respect to the services.
- Internet Activity consists of information regarding a consumer’s interaction with an internet website.
Categories of Sources from which Personal Information is Collected
We collect Personal Information from the categories listed in the “Personal Information We Collect” section above.
Purposes for Collecting Personal Information
We collect Personal Information for the purposes listed in the “How We Use Your Information” section above.
Disclosures to Third Parties
In the last 12 months, we have disclosed all categories of the Personal Information to the categories of third parties identified in the section titled “Disclosure of Your Personal Information”.
Categories of Personal Information Sold or Shared
We do not “sell” or “share” Personal Information. As a result, we do not have actual knowledge that we sell or share any Personal Information about individuals that are under sixteen (16) years old.
Sensitive Personal Information
We do not collect any Sensitive Personal Information. As a result, we do not use or disclose any Sensitive Personal Information for any purpose beyond the purpose for which we collect it.
Retention
We retain Personal Information only for the minimum amount of time for which we need it for the purpose for which it was collected or as required by law.
California Privacy Rights
California consumers have the following rights regarding Personal Information:
- Right to Know: You have the right to request from us information on : (i) the categories of Personal Information about you we have collected; (ii) the categories of sources from which we have collected that Personal Information; (iii) our business or commercial purposes for collecting, selling, or sharing, that Personal Information; (iv) the categories of third parties to whom we have disclosed that Personal Information.; and (v) the specific pieces or Personal Information we have collected.
- Right to Correct: You have the right to request that we correct inaccuracies in your Personal Information.
- Right to Delete: You have the right to request the deletion of Personal Information that we have collected from you.
- Right to Non-Discrimination: You have the right to non-discrimination, and we will not discriminate against you for exercising any of the rights described in this section.
To make a request for the rights described above, please contact us at ComplianceReview@asembia.com, by telephone at (973) 564-8004, or at Asembia Compliance, 200 Park Ave, Suite 300, Florham Park, NJ 07932. Please indicate you are making a request pursuant to your “California Privacy Rights.” You must provide us with the following information: (1) first and last name; (2) email address; and (3) physical address. We will take steps to verify your request by matching the information provided by you with the information we have in our records. In some cases, we may request additional information to verify your request or, where necessary, to process your request. If we are unable to adequately verify a request, we will notify the requestor.
You may only make a request on behalf of yourself unless you are a parent or legal guardian in which case you may make a request on behalf of the data subject you represent in that capacity. You also have the right to subject requests through an authorized agent. If an authorized agent contacts us on your behalf, we will need to verify their identity, as well as your identity. We will also require proof of their authorization to act on your behalf to make the specific request submitted, unless the agent is subject to a Power of Attorney under California probate laws, in which case we may require evidence of that status.
HIPAA Authorization for Use and Disclosure of Protected Health Information
Please review the following consent and scroll to the bottom to agree/disagree.
By clicking “I Agree” below I authorize ASPN Pharmacies LLC (“ASPN”) to use and disclose my health information, including protected health information (“PHI”), to my healthcare provider (“HCP”) and the pharmacy that may fill my prescription (“Filling Pharmacy”) for purposes related to pharmacy services and healthcare. This includes activities necessary to obtain, transfer, and fulfill my prescription.
My authorization to permit the use and disclosure of my PHI will be effective on the date I click “I Agree” below and will expire in one year or the maximum period permitted by law if an expiration date of less than one year is required.
I understand that agreeing to this Authorization is voluntary and I have the right to revoke this Authorization, except to the extent ASPN has already used or disclosed my PHI in reliance on this Authorization. I understand that I may revoke my Authorization at any time by calling ASPN at 888-470-0391. I understand that my treatment, payment, enrollment, or eligibility for benefits will not be conditioned on whether I agree to this Authorization. I understand that the PHI used and disclosed pursuant to this Authorization may be subject to redisclosure by the recipient and may no longer be protected by state or federal privacy regulations. I may access a copy of this Authorization by calling ASPN at 888-470-0391.
If this Authorization is completed by a legal representative, the legal representative acknowledges the following:
- The individual is a minor or legally incompetent or incapacitated
- The legal representative has Legal authority as either a parent (not denied physical placement and parental rights have not been terminated by court order), legal guardian, next of kin/executor of deceased, or activated POA for health care
Please note, if this Authorization is completed by a legal representative certain of the data described above may not be PHI. However, in such instances, certain of the data described above may be the personal information of the legal representative and will be collected from the legal representative if this Authorization is Completed. Please see ASPN’s privacy policy for more information.
Notice of Privacy Practices
NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Please read this policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. By accessing or using this Website, you acknowledge this privacy policy.
Effective Date: April 4, 2025
PURPOSE
This Notice of Privacy Practices (“Notice”) applies when ASPN Pharmacies LLC (“ASPN” or “we”) is using or disclosing your individually identifiable health information that we collect as a pharmacy subject to the Health Insurance Portability and Accountability Act (“HIPAA”). This means that this Notice applies when we use and disclose protected health information while we are providing pharmacy services. Protected health information (or “PHI”) is information that may identify you and that relates to your past, present, or future physical or mental health or condition, the provision of health care products and services to you or payment for such services. This Notice describes how we may use and disclose PHI about you, as well as how you obtain access to such PHI. This Notice also describes your rights with respect to your PHI. We are required by HIPAA to provide this Notice to you.
We will abide by the terms of the Notice. We reserve the right to change our practices and this Notice and to make the new Notice effective for all PHI we maintain. If we change this Notice, you can access the revised Notice on our website. Upon request, we will provide any revised Notice to you. Please check frequently for any changes to this Notice.
HOW WE USE AND DISCLOSE YOUR PROTECTED HEALTH INFORMATION
The following categories describe the ways that we may use and disclose your PHI without your written authorization. We have provided you with examples in certain categories. However, not every permissible use or disclosure will be listed in this Notice.
Treatment. We may use and disclose your PHI to provide and coordinate the treatment, medications, and services you receive. For example, we may disclose your PHI to physicians, pharmacies, or other health care providers who are involved in your care to coordinate or manage your health care services. This helps to coordinate your care and make sure that everyone who is involved in your care has the information that they need about you to meet your health care needs.
Payment. We may use and disclose your health information to obtain payment for services we provide. For example, we may inform your insurance company or pharmacy benefit manager to determine whether it will pay for health care products and services you need and to determine the amount of your cop-payment. We will bill you or a third-party payor for the cost of health care products and services we provide to you.
Health Care Operations. We may use and disclose your health information to conduct certain of our business activities, which are called health care operations. These uses and disclosures are necessary to run our business and make sure our patients receive quality care. For example, For example, we may use your PHI to monitor the performance of the staff and pharmacists providing treatment to you. We may use your PHI as part of our efforts to continually improve the quality and effectiveness of the health care products and services we provide. We may also analyze PHI to improve the quality and efficiency of health care, for example, to assess and improve outcomes for health care conditions. We may also disclose your PHI to other HIPAA covered entities that have provided services to you so that they can improve the quality and effectiveness of the health care services that they provide. We may use your PHI to create de-identified data, which is stripped of your identifiable data and no longer identifies you.
To Communicate with Individuals Involved in Your Care and Payment for Your Care. We may disclose to a family member, other relative, close personal friend, or any other person you identify, PHI directly relevant to that person's involvement in your care or payment related to your care. Additionally, we may disclose PHI to your "personal representative." If a person has the authority by law to make health care decisions for you, we will generally regard that person as your "personal representative" and treat them the same way we would treat you with respect to your PHI.
Notification. We may use or disclose your PHI to notify or assist in notifying a family member, personal representative, or another person responsible for your care, regarding your location and general condition.
Disaster Relief. We may use and disclose your PHI to organizations for purposes of disaster relief efforts.
Required by Law. We may disclose your health information when required to do so by federal, state, or local law.
Public Health Reporting. We may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability, including the Food and Drug Administration. In certain circumstances, we may also report work-related illnesses and injuries to employers for workplace safety purposes.
Disaster Relief. We may use and disclose your PHI to organizations for purposes of disaster relief efforts.
Reporting Victims of Abuse or Neglect. We may disclose PHI to a government authority if we believe you have been the victim of abuse or neglect. We will only disclose this type of information to the extent required by law, if you agree to the disclosure, or if the disclosure is allowed by law and we believe it is necessary to prevent serious harm to you or someone else.
Health Care Oversight. We may disclose your health information to authorities and agencies for oversight activities allowed by law, including audits, investigations, inspections, licensure and disciplinary actions, or civil, administrative, and criminal proceedings, as necessary for oversight of the pharmacy, government programs, and civil rights laws.
Legal Proceedings. We may disclose your health information in the course of certain administrative or judicial proceedings. For example, we may disclose your health information in response to a court order.
Law Enforcement. We may disclose your PHI for law enforcement purposes as required or permitted by law – for example, in response to a subpoena or court order, in response to a request from law enforcement, and to report limited information in certain circumstances.
Deceased Persons. We may disclose your health information to coroners, medical examiners, or funeral directors so that they can carry out their duties.
Organ and Tissue Donation. We may use and disclose your health information to organizations that handle procurement, transplantation, or banking of organs, eyes, or tissues.
Research. We may use your PHI to conduct research and for purposes preparatory to research, and we may disclose your PHI to researchers as authorized by law. For example, we may use or disclose your PHI as part of a research study when the research has been approved by an institutional review board or privacy board that has reviewed the research proposal and established protocols to ensure the privacy of your information.
To Avert a Serious Threat to Health or Safety. We may use and disclose your PHI when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.
Military and Veterans. If you are a member of the armed forces, we may release PHI about you as required by military command authorities. We may also release PHI about foreign military personnel to the appropriate foreign military authority.
Specialized Government Functions. In certain circumstances, HIPAA authorizes us to use or disclose your PHI to authorized federal officials for the conduct of national security activities and other specialized government functions.
Inmates. If you are or become an inmate of a correctional institution, we may disclose your PHI to the correctional institution or law enforcement official to assist them in providing you health care, protecting your health and safety or the health and safety of others, or providing for the safety of the correctional institution.
Fundraising. As permitted by applicable law, we may contact you to provide you with information about our fundraising programs. You have the right to "opt out" of receiving these communications and such fundraising materials will explain how you may request to opt out of future communications if you do not want us to contact you further for fundraising efforts.
Business Associates. We may contract with third parties to perform certain services for us, such as billing services, copy services or consulting services. These third-party service providers, referred to as Business Associates, may need to access your PHI to perform services for us. They are required by contract and law to protect your PHI and only use and disclose it as necessary to perform their services for us.
Note that some types of PHI, such as HIV information, genetic information, substance use disorder records, and mental health records may be subject to special confidentiality protections under applicable state or federal law and we will abide by those special protections. If you would like additional information about special state law protections, you may contact the Privacy Officer at the contact information below.
OTHER USES AND DISCLOSURES THAT REQUIRE YOUR PRIOR AUTHORIZATION
Specific Uses or Disclosures Requiring Authorization. We will obtain your written authorization for the use or disclosure of psychotherapy notes, use or disclosure of PHI for marketing, and for the sale of PHI, except in limited circumstances where applicable law allows such uses or disclosure without your authorization.
Other Uses and Disclosures. We will obtain your written authorization before using or disclosing your PHI for purposes other than those described in this Notice or otherwise permitted by law. You may revoke an authorization in writing at any time. Upon receipt of the written revocation, we will stop using or disclosing your PHI, except to the extent that we have already taken action in reliance on the authorization. To revoke an authorization, you must notify us in writing at the contact information below.
YOUR RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION
This section describes your rights regarding the PHI we maintain about you. All requests or communications to us to exercise your rights discussed below must be submitted to our Privacy Officer in writing at the contact information below.
Right to Request Restrictions. You have the right to request additional restrictions on how our use or disclosure of your PHI by sending a written requested to the Privacy Officer at the contact information below. We are not required to agree to your requested restriction, unless that restriction is regarding disclosure of health information to your health plan and: (1) the disclosure is for the purpose of carrying out payment or health care operations and is not otherwise required by law; and (2) the PHI pertains solely to a health care item or service for which you or another person (other than your health plan) paid for in full. If you do not want PHI sent to your health plan for payment for a prescription, talk to your pharmacist before your prescription is sent to the pharmacy.
Right to Request Confidential Communications. You have the right to request that we communicate with you about health matters in a certain manner or at a certain location. For example, you may wish to receive information about your health status through a written letter sent to a private address. Please note if you choose to receive communications from us via e-mail or other electronic means, those may not be a secure means of communication and your PHI that may be contained in our e-mails to you will not be encrypted. This means that there is risk that your PHI in the e-mails may be intercepted and read by, or disclosed to, unauthorized third parties. To request confidential communication of your PHI, you must submit a request in writing to the Privacy Officer. Your request must tell us how or where you would like to be contacted. We will accommodate reasonable requests. However, if we are unable to contact you using the ways or locations you have requested, we may contact you using the information we have.
Right to Inspect and Copy. With few exceptions, you have the right to inspect and receive a copy of your PHI that we maintain about you. If we maintain an electronic designated record set containing your PHI, you have the right to request to obtain the PHI in an electronic format if it is readily producible. To inspect or obtain a copy of your PHI, you must send a written request to the Privacy Officer. You may ask us to send a copy of your PHI to other individuals or entities that you designate in writing if it clearly designates the recipient and location for delivery. We may charge you a fee as authorized by law to meet your request.
We may deny your request to inspect and copy your PHI in certain limited circumstances. If you are denied access to your PHI, you have the right in certain cases to request that the denial be reviewed.
Right to Request Amendment. If you feel that PHI we maintain about you is incomplete or incorrect, you may request that we amend it. For example, if your date of birth is incorrect, you may request that the information be corrected. To request a correction or amendment, you must make your request in writing and provide a reason for your request. If your request is denied, we will provide you with information about why we denied it.
Right to an Accounting of Disclosures. With the exception of certain disclosures, you have a right to receive a list of the disclosures we have made of your PHI in the six years prior to the date of your request, to entities or individuals other than you. You will not be charged for this accounting, unless you request more than one accounting per year, in which case we may charge you a reasonable cost-based fee for providing the additional accounting(s). We will notify you of the costs involved and give you an opportunity to withdraw or modify your request before any costs have been incurred.
Right to a Paper Copy of This Notice. You have the right to receive a paper copy of this Notice at any time, even if you previously agreed to receive this Notice electronically. You may request we mail you a paper copy of this Notice by contacting our Privacy Officer in writing at the contact information below. A copy of this Notice is also available at our website.
Notification of a Breach. You have a right to be notified following a reportable breach of your unsecured PHI, and we will notify you in accordance with applicable law.
FOR MORE INFORMATION OR TO REPORT A PROBLEM
If you have questions or would like additional information about our privacy practices, you may contact our Privacy Officer by mail at
Asembia, Inc.
Attn: ASPN Privacy Officer
200 Park Ave. Suite 300
Florham Park, NJ 07932
or by email or at: ComplianceReview@asembia.com.
If you believe your privacy rights have been violated, you can file a complaint with our Privacy Officer or with the Secretary of the U.S. Department of Health and Human Services. You will not be penalized or otherwise retaliated against for filing a complaint.
Notice Privacy Practices
NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Please read this policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. By accessing or using this Website, you acknowledge this privacy policy.
Effective Date: April 4, 2025
PURPOSE
This Notice of Privacy Practices (“Notice”) applies when ASPN Pharmacies LLC (“ASPN” or “we”) is using or disclosing your individually identifiable health information that we collect as a pharmacy subject to the Health Insurance Portability and Accountability Act (“HIPAA”). This means that this Notice applies when we use and disclose protected health information while we are providing pharmacy services. Protected health information (or “PHI”) is information that may identify you and that relates to your past, present, or future physical or mental health or condition, the provision of health care products and services to you or payment for such services. This Notice describes how we may use and disclose PHI about you, as well as how you obtain access to such PHI. This Notice also describes your rights with respect to your PHI. We are required by HIPAA to provide this Notice to you.
This Notice does not apply when ASPN or Asembia LLC collects or processes information for any purpose other than to provide you with pharmacy services. Find out more about how information not subject to this Notice is used and disclosed and your rights by visiting ASPN’s Privacy Policy.
We will abide by the terms of the Notice. We reserve the right to change our practices and this Notice and to make the new Notice effective for all PHI we maintain. If we change this Notice, you can access the revised Notice on our website. Upon request, we will provide any revised Notice to you. Please check frequently for any changes to this Notice.
HOW WE USE AND DISCLOSE YOUR PROTECTED HEALTH INFORMATION
The following categories describe the ways that we may use and disclose your PHI without your written authorization. We have provided you with examples in certain categories. However, not every permissible use or disclosure will be listed in this Notice.
Treatment. We may use and disclose your PHI to provide and coordinate the treatment, medications, and services you receive. For example, we may disclose your PHI to physicians, pharmacies, or other health care providers who are involved in your care to coordinate or manage your health care services. This helps to coordinate your care and make sure that everyone who is involved in your care has the information that they need about you to meet your health care needs.
Payment. We may use and disclose your health information to obtain payment for services we provide. For example, we may inform your insurance company or pharmacy benefit manager to determine whether it will pay for health care products and services you need and to determine the amount of your cop-payment. We will bill you or a third-party payor for the cost of health care products and services we provide to you.
Health Care Operations. We may use and disclose your health information to conduct certain of our business activities, which are called health care operations. These uses and disclosures are necessary to run our business and make sure our patients receive quality care. For example, For example, we may use your PHI to monitor the performance of the staff and pharmacists providing treatment to you. We may use your PHI as part of our efforts to continually improve the quality and effectiveness of the health care products and services we provide. We may also analyze PHI to improve the quality and efficiency of health care, for example, to assess and improve outcomes for health care conditions. We may also disclose your PHI to other HIPAA covered entities that have provided services to you so that they can improve the quality and effectiveness of the health care services that they provide. We may use your PHI to create de-identified data, which is stripped of your identifiable data and no longer identifies you.
To Communicate with Individuals Involved in Your Care and Payment for Your Care. We may disclose to a family member, other relative, close personal friend, or any other person you identify, PHI directly relevant to that person's involvement in your care or payment related to your care. Additionally, we may disclose PHI to your "personal representative." If a person has the authority by law to make health care decisions for you, we will generally regard that person as your "personal representative" and treat them the same way we would treat you with respect to your PHI.
Notification. We may use or disclose your PHI to notify or assist in notifying a family member, personal representative, or another person responsible for your care, regarding your location and general condition.
Disaster Relief. We may use and disclose your PHI to organizations for purposes of disaster relief efforts.
Required by Law. We may disclose your health information when required to do so by federal, state, or local law.
Public Health Reporting. We may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability, including the Food and Drug Administration. In certain circumstances, we may also report work-related illnesses and injuries to employers for workplace safety purposes.
Disaster Relief. We may use and disclose your PHI to organizations for purposes of disaster relief efforts.
Reporting Victims of Abuse or Neglect. We may disclose PHI to a government authority if we believe you have been the victim of abuse or neglect. We will only disclose this type of information to the extent required by law, if you agree to the disclosure, or if the disclosure is allowed by law and we believe it is necessary to prevent serious harm to you or someone else.
Health Care Oversight. We may disclose your health information to authorities and agencies for oversight activities allowed by law, including audits, investigations, inspections, licensure and disciplinary actions, or civil, administrative, and criminal proceedings, as necessary for oversight of the pharmacy, government programs, and civil rights laws.
Legal Proceedings. We may disclose your health information in the course of certain administrative or judicial proceedings. For example, we may disclose your health information in response to a court order.
Law Enforcement. We may disclose your PHI for law enforcement purposes as required or permitted by law – for example, in response to a subpoena or court order, in response to a request from law enforcement, and to report limited information in certain circumstances.
Deceased Persons. We may disclose your health information to coroners, medical examiners, or funeral directors so that they can carry out their duties.
Organ and Tissue Donation. We may use and disclose your health information to organizations that handle procurement, transplantation, or banking of organs, eyes, or tissues.
Research. We may use your PHI to conduct research and for purposes preparatory to research, and we may disclose your PHI to researchers as authorized by law. For example, we may use or disclose your PHI as part of a research study when the research has been approved by an institutional review board or privacy board that has reviewed the research proposal and established protocols to ensure the privacy of your information.
To Avert a Serious Threat to Health or Safety. We may use and disclose your PHI when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.
Military and Veterans. If you are a member of the armed forces, we may release PHI about you as required by military command authorities. We may also release PHI about foreign military personnel to the appropriate foreign military authority.
Specialized Government Functions. In certain circumstances, HIPAA authorizes us to use or disclose your PHI to authorized federal officials for the conduct of national security activities and other specialized government functions.
Inmates. If you are or become an inmate of a correctional institution, we may disclose your PHI to the correctional institution or law enforcement official to assist them in providing you health care, protecting your health and safety or the health and safety of others, or providing for the safety of the correctional institution.
Fundraising. As permitted by applicable law, we may contact you to provide you with information about our fundraising programs. You have the right to "opt out" of receiving these communications and such fundraising materials will explain how you may request to opt out of future communications if you do not want us to contact you further for fundraising efforts.
Business Associates. We may contract with third parties to perform certain services for us, such as billing services, copy services or consulting services. These third-party service providers, referred to as Business Associates, may need to access your PHI to perform services for us. They are required by contract and law to protect your PHI and only use and disclose it as necessary to perform their services for us.
Note that some types of PHI, such as HIV information, genetic information, substance use disorder records, and mental health records may be subject to special confidentiality protections under applicable state or federal law and we will abide by those special protections. If you would like additional information about special state law protections, you may contact the Privacy Officer at the contact information below.
OTHER USES AND DISCLSOURES THAT REQUIRE YOUR PRIOR AUTHORIZATION
Specific Uses or Disclosures Requiring Authorization. We will obtain your written authorization for the use or disclosure of psychotherapy notes, use or disclosure of PHI for marketing, and for the sale of PHI, except in limited circumstances where applicable law allows such uses or disclosure without your authorization.
Other Uses and Disclosures. We will obtain your written authorization before using or disclosing your PHI for purposes other than those described in this Notice or otherwise permitted by law. You may revoke an authorization in writing at any time. Upon receipt of the written revocation, we will stop using or disclosing your PHI, except to the extent that we have already taken action in reliance on the authorization. To revoke an authorization, you must notify us in writing at the contact information below.
YOUR RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION
This section describes your rights regarding the PHI we maintain about you. All requests or communications to us to exercise your rights discussed below must be submitted to our Privacy Officer in writing at the contact information below.
Right to Request Restrictions. You have the right to request additional restrictions on how our use or disclosure of your PHI by sending a written requested to the Privacy Officer at the contact information below. We are not required to agree to your requested restriction, unless that restriction is regarding disclosure of health information to your health plan and: (1) the disclosure is for the purpose of carrying out payment or health care operations and is not otherwise required by law; and (2) the PHI pertains solely to a health care item or service for which you or another person (other than your health plan) paid for in full. If you do not want PHI sent to your health plan for payment for a prescription, talk to your pharmacist before your prescription is sent to the pharmacy.
Right to Request Confidential Communications. You have the right to request that we communicate with you about health matters in a certain manner or at a certain location. For example, you may wish to receive information about your health status through a written letter sent to a private address. Please note if you choose to receive communications from us via e-mail or other electronic means, those may not be a secure means of communication and your PHI that may be contained in our e-mails to you will not be encrypted. This means that there is risk that your PHI in the e-mails may be intercepted and read by, or disclosed to, unauthorized third parties. To request confidential communication of your PHI, you must submit a request in writing to the Privacy Officer. Your request must tell us how or where you would like to be contacted. We will accommodate reasonable requests. However, if we are unable to contact you using the ways or locations you have requested, we may contact you using the information we have.
Right to Inspect and Copy. With few exceptions, you have the right to inspect and receive a copy of your PHI that we maintain about you. If we maintain an electronic designated record set containing your PHI, you have the right to request to obtain the PHI in an electronic format if it is readily producible. To inspect or obtain a copy of your PHI, you must send a written request to the Privacy Officer. You may ask us to send a copy of your PHI to other individuals or entities that you designate in writing if it clearly designates the recipient and location for delivery. We may charge you a fee as authorized by law to meet your request.
We may deny your request to inspect and copy your PHI in certain limited circumstances. If you are denied access to your PHI, you have the right in certain cases to request that the denial be reviewed.
Right to Request Amendment. If you feel that PHI we maintain about you is incomplete or incorrect, you may request that we amend it. For example, if your date of birth is incorrect, you may request that the information be corrected. To request a correction or amendment, you must make your request in writing and provide a reason for your request. If your request is denied, we will provide you with information about why we denied it.
Right to an Accounting of Disclosures. With the exception of certain disclosures, you have a right to receive a list of the disclosures we have made of your PHI in the six years prior to the date of your request, to entities or individuals other than you. You will not be charged for this accounting, unless you request more than one accounting per year, in which case we may charge you a reasonable cost-based fee for providing the additional accounting(s). We will notify you of the costs involved and give you an opportunity to withdraw or modify your request before any costs have been incurred.
Right to a Paper Copy of This Notice. You have the right to receive a paper copy of this Notice at any time, even if you previously agreed to receive this Notice electronically. You may request we mail you a paper copy of this Notice by contacting our Privacy Officer in writing at the contact information below. A copy of this Notice is also available at our website.
Notification of a Breach. You have a right to be notified following a reportable breach of your unsecured PHI, and we will notify you in accordance with applicable law.
FOR MORE INFORMATION OR TO REPORT A PROBLEM
If you have questions or would like additional information about our privacy practices, you may contact our Privacy Officer by mail at
Asembia, Inc.
Attn: ASPN Privacy Officer
200 Park Ave. Suite 300
Florham Park, NJ 07932
or by email or at: ComplianceReview@asembia.com.
If you believe your privacy rights have been violated, you can file a complaint with our Privacy Officer or with the Secretary of the U.S. Department of Health and Human Services. You will not be penalized or otherwise retaliated against for filing a complaint.
